Toby Porter writing at Humanitarian Practice Network on the Frustrations of CERF argues that the UN central system is making it harder for NGO's to secure the necessary funding to respond quickly.
I have worked for both NGOs and the UN performing direct and indirect relief work however I find I am largely in disagreement with Toby with respect to the overall management of a central funding process. I can imagine however the need to steam-line it and make if more rapid however past indiscretions have dictated the need for a rigorous and accountable process to be implemented in the allocation of funds.
Why I believe so comes from the funding debacle that occurred following the Pacific Tsunami. I was with the UN managing a program in Aceh aiming to introduce a coordinate approach to the recovery. We had funds and were seeking to engage NGO partners. The NGOs had however more surplus funds through public appeals than they knew what to do with and in some respect, started to act outside of the governments strategies. There were other issues with that but we, as in the UN, had difficulties engaging partners and as one NGO said to me "we like the idea but we don't want your money and we want to do it our way".
I also have a strong view on the value of some humanitarian aid and the philosophy behind it. Little appears to be directed towards developing economic sustainability other than the application and provision of public assets in the main. Working for an NGO, we build a school or a clinic yet ignore the need for the Government Education or Health departments added demand to provision and to service the staffing within all their other constrains and added infrastructure requirements.
I believe there is a need for a common application of aid to a community when it is required that is inclusive and directive towards all agencies involved, UN, NGO and government alike that propels the communities and the local and national economies forward.
The UN has a mandate to assist governments to reach the ability to manage well all of those issues that crisis intervention entails. It is not normally the role of the UN to interfere in those process unless the government has shown the most callous disregard for the humanitarian aspects of its stewardship. Unfortunately I have seen too many, well intentioned yet misdirected NGO's in particular set themselves up as the arbiters of change no doubt supported by the specific interests of their donors.
Unfortunately, if there is no common strategy being applied much of the effort and funding is largely wasted. For all the aid funding applied to rebuild Kosovo for instance, 50% of the population remain unemployed, in Aceh with hundreds of millions being directed towards it, the unemployment figure is 40% and Iraq with the billions injected it has an unemployment figure around 60%. Each of these relief centers is not much better off other than the government or the communities have a few extra assets. The relief work comes and goes and without it being economically sustainable, then these places either remain basket cases waiting for the next crisis to occur or continue to rely upon a never-ending aid industry to service their shortages. It is the adage, to give a man a fish, you feed him for the day, to give him a fishing rod you allow him to feed himself forever.
In summary, what is needed is a the application of funds towards a general development strategy that will not only stimulate the economy, it will enable the communities the long term prospects of self recovery rather than the creation of a state of constant dependency.
Thursday, January 10, 2008
Wednesday, January 9, 2008
Being serious about security
One thing I have learned after several years in the field is the need to maintain a sense of seriousness about security. While working in Afghanistan over a two year period there were a number of casualties amongst the internationals and I had the disturbing fortune to know six or them personally, some quite well, all were killed by the terrorists. There was also the kidnappings that seemed to be take place later in my tenure where a number of young people again whom I lived with or otherwise knew were taken and held for several weeks before they were safely released.
It is these events that have a significant impact on the delivery of programs and the psychological and physical well being of all those that that work in the same locations.
For instance, in 2003, while I was working with the UN in Kandahar, Ricardo Munguia, a water engineer with the Red Cross was captured by the Taliban and after a few hours of negotiations, was executed on the road to Uruzgan.
The effect this had on the rest of the 140 or so expat community was enormous. Ricardo was well liked by all and sundry and the outpouring of grief was vast. The outcome however was that many of the field based programs contracted, some even ceased to function and all the while over the next two years I would be back and forth to Kandahar, the development situation had all but stopped.
In the following years I was a constant badger to my staff on security matters and was constantly having to dress people down for losing sight of the inherent dangers posed to field workers. The downside is that an incident such as this can stop not just what you are doing but what everyone else is doing.
With Ricardo however, his death was he first international and one that was totally unexpected, perhaps that is why the follow on was so final. The road he had been traveling along when he was captured was a frequent passage for many in the community as it led to another province.
The shift in security measures from then on were raised several notches following that incident however it was also marred by a political fallout with the security seniors.
What came from the incident was a greater need not just to be the beneficiary of the security warnings, but for all members of the team to become a part of them, to follow established standards and procedures in security issues and yo understand the cultural and political issues that can lead to confrontation. Too often younger and less experienced staff in my team would flagrantly breach security protocols proclaiming it to being too invasive on their lives. It is too late when it happens to go back and revise your behavior. My final solution was to offer to sever their contracts if they could not comply.
If you have a radio communication system, understand how it works and use it as it was intended. Every individual in a team is responsible for the security of every other member in the team and it is incumbent of everyone to ensure that procedures and rules are followed.
Before you go the field, take an appropriate security course such as the RedR or to understand how you deal with issues such as gunfire, explosions, kidnappings, minefields etc as it is your life or your colleagues who are dependent on you knowing it.
If you don't want to follow standard security procedures, if you can't be serious about security my advice is don't go to the field, you are too much of a liability to yourself, your colleagues, your program and your organization.
It is these events that have a significant impact on the delivery of programs and the psychological and physical well being of all those that that work in the same locations.
For instance, in 2003, while I was working with the UN in Kandahar, Ricardo Munguia, a water engineer with the Red Cross was captured by the Taliban and after a few hours of negotiations, was executed on the road to Uruzgan.
The effect this had on the rest of the 140 or so expat community was enormous. Ricardo was well liked by all and sundry and the outpouring of grief was vast. The outcome however was that many of the field based programs contracted, some even ceased to function and all the while over the next two years I would be back and forth to Kandahar, the development situation had all but stopped.
In the following years I was a constant badger to my staff on security matters and was constantly having to dress people down for losing sight of the inherent dangers posed to field workers. The downside is that an incident such as this can stop not just what you are doing but what everyone else is doing.
With Ricardo however, his death was he first international and one that was totally unexpected, perhaps that is why the follow on was so final. The road he had been traveling along when he was captured was a frequent passage for many in the community as it led to another province.
The shift in security measures from then on were raised several notches following that incident however it was also marred by a political fallout with the security seniors.
What came from the incident was a greater need not just to be the beneficiary of the security warnings, but for all members of the team to become a part of them, to follow established standards and procedures in security issues and yo understand the cultural and political issues that can lead to confrontation. Too often younger and less experienced staff in my team would flagrantly breach security protocols proclaiming it to being too invasive on their lives. It is too late when it happens to go back and revise your behavior. My final solution was to offer to sever their contracts if they could not comply.
If you have a radio communication system, understand how it works and use it as it was intended. Every individual in a team is responsible for the security of every other member in the team and it is incumbent of everyone to ensure that procedures and rules are followed.
Before you go the field, take an appropriate security course such as the RedR or to understand how you deal with issues such as gunfire, explosions, kidnappings, minefields etc as it is your life or your colleagues who are dependent on you knowing it.
If you don't want to follow standard security procedures, if you can't be serious about security my advice is don't go to the field, you are too much of a liability to yourself, your colleagues, your program and your organization.
Landing a Field Job
Getting a Job
One of the difficulties facing people interested in working in some of these disaster regions of the world is in fact finding and getting a job.
The first port of call should be looking at the job lists on reliefweb. This website is produced by the UN OCHA however almost all Non-Government Organizations (NGO's) will use it to advertise their positions vacant. Then of course you can look at the job pages on the various organizations that have projects happening.
What are they looking for?
It goes without saying that experience rules. This is followed of course by appropriate qualifications. Having been a program manager, I was more interested in having people with me that could get the job done knowing the sorts of conditions we would be working under and the environment. I have some colleagues that are not qualified yet I would have no hesitation in engaging them again. Also I worked with some well qualified people yet had expectations of the field situation beyond what was practical. Being able to make the best of the least is an essential requirement.
The Types of jobs out there and what you can expect
First up are the volunteer organizations that field workers for short periods into local NGO's to assist them with matters such as putting together a proposal or setting up a management system to control the funds and program implementation.
These guys work for a basic (and I man basic)stipend that covers their food and perhaps most of their lodging costs but that is the bottom end of the scale. I take my hat of to them, they are the true volunteers. Many even pay their way. I have seen situations where people are taken advantage of however it is a excellent way to get started and gain that first hand experience.
Next would be the International NGO's. Engagement varies depending on the organization. Some of the NGOs have a religious base and it can be a requirement that you maintain some religious affiliation in order to be employed. Others are semi-private concerns that offer differing scale of support depending on their backing.How much they offer by way of remuneration depends on each organization. Some ask for volunteers other will have a scale of pay that might be considered low but they will normally take care of the room and board and all the travel costs etc while you are away. Expect a pay range anywhere between $1000 and $6000 per month.
Next on the pecking order would be the UN and all of its various branches. There are some 29 different UN agencies doing all manner of things around the world. They also have UNV volunteers. It is a great way to start a career with the UN however it takes some application as many people are on their roster. It was where I started with them in 2003 when I was sent out to Kandahar to sort out a bunch of program problems, another story. Generally to work with the UN, tertiary qualifications and some experience are generally required as mostly the role is advisory to governments in nature. Expect to be paid a basic stipend as a UNV although it is enough and up to 12,000 per month for a senior manager position. I think that also depends on what country you are coming from as salaries have regional weightings.
Next up on the pecking order are the commercial organizations who take on donor country contracts to build major infrastructure or even to provide an in-country PX service.
It is private business so salaries can be anything as it is in the outside world, sometimes more.
The Application.
Expect to not hear back if you are not exactly what the organization is looking for.
Prepare a good covering letter and a comprehensive CV. Try to keep the letter to one page and the CV to 3 pages.
A book written and recommended about being an aid worker can be found here although I have not read it my self. http://www.gignos.ch/aidworker/
One of the difficulties facing people interested in working in some of these disaster regions of the world is in fact finding and getting a job.
The first port of call should be looking at the job lists on reliefweb. This website is produced by the UN OCHA however almost all Non-Government Organizations (NGO's) will use it to advertise their positions vacant. Then of course you can look at the job pages on the various organizations that have projects happening.
What are they looking for?
It goes without saying that experience rules. This is followed of course by appropriate qualifications. Having been a program manager, I was more interested in having people with me that could get the job done knowing the sorts of conditions we would be working under and the environment. I have some colleagues that are not qualified yet I would have no hesitation in engaging them again. Also I worked with some well qualified people yet had expectations of the field situation beyond what was practical. Being able to make the best of the least is an essential requirement.
The Types of jobs out there and what you can expect
First up are the volunteer organizations that field workers for short periods into local NGO's to assist them with matters such as putting together a proposal or setting up a management system to control the funds and program implementation.
These guys work for a basic (and I man basic)stipend that covers their food and perhaps most of their lodging costs but that is the bottom end of the scale. I take my hat of to them, they are the true volunteers. Many even pay their way. I have seen situations where people are taken advantage of however it is a excellent way to get started and gain that first hand experience.
Next would be the International NGO's. Engagement varies depending on the organization. Some of the NGOs have a religious base and it can be a requirement that you maintain some religious affiliation in order to be employed. Others are semi-private concerns that offer differing scale of support depending on their backing.How much they offer by way of remuneration depends on each organization. Some ask for volunteers other will have a scale of pay that might be considered low but they will normally take care of the room and board and all the travel costs etc while you are away. Expect a pay range anywhere between $1000 and $6000 per month.
Next on the pecking order would be the UN and all of its various branches. There are some 29 different UN agencies doing all manner of things around the world. They also have UNV volunteers. It is a great way to start a career with the UN however it takes some application as many people are on their roster. It was where I started with them in 2003 when I was sent out to Kandahar to sort out a bunch of program problems, another story. Generally to work with the UN, tertiary qualifications and some experience are generally required as mostly the role is advisory to governments in nature. Expect to be paid a basic stipend as a UNV although it is enough and up to 12,000 per month for a senior manager position. I think that also depends on what country you are coming from as salaries have regional weightings.
Next up on the pecking order are the commercial organizations who take on donor country contracts to build major infrastructure or even to provide an in-country PX service.
It is private business so salaries can be anything as it is in the outside world, sometimes more.
The Application.
Expect to not hear back if you are not exactly what the organization is looking for.
Prepare a good covering letter and a comprehensive CV. Try to keep the letter to one page and the CV to 3 pages.
A book written and recommended about being an aid worker can be found here although I have not read it my self. http://www.gignos.ch/aidworker/
Understanding the Working Environment
In 1999, Kosovo had a very bleak winter. I had arrived around the end of September while the weather was still mild and sunny, pleasant even. What I was not prepared for was the extreme cold that was to settle on the place during that winter. At its most extreme I was told the weather in the city had reached -29 degrees below freezing. All our fleet of diesel powered vehicle had frozen fuel lines and would not start without setting a fire beneath them for a short period.
Compounding this, the provinces power station was working at 30% of its capacity so electricity other than by home and office generator was almost non existent. Generated power was also insufficient to drive a heater of any sort.
We had paraffin heaters that left you with a headache if the room was closed up for any length of time. Cold was an understatement. I stayed in one house where the temperature in my bedroom of a morning was 3 degrees. That is colder than it is inside a refrigerator.
Coming from Melbourne, a temperate city in Australia I was totally unprepared for the dramatic drop in temperature much to my dismay. The local clothing was of general poor quality and rather contemporary Russian in style.
Lesson learned: I should have prepared myself and learned more about the climate I was going to much better than I did.
Compounding this, the provinces power station was working at 30% of its capacity so electricity other than by home and office generator was almost non existent. Generated power was also insufficient to drive a heater of any sort.
We had paraffin heaters that left you with a headache if the room was closed up for any length of time. Cold was an understatement. I stayed in one house where the temperature in my bedroom of a morning was 3 degrees. That is colder than it is inside a refrigerator.
Coming from Melbourne, a temperate city in Australia I was totally unprepared for the dramatic drop in temperature much to my dismay. The local clothing was of general poor quality and rather contemporary Russian in style.
Lesson learned: I should have prepared myself and learned more about the climate I was going to much better than I did.
Tuesday, January 8, 2008
Saving the World
I can remember a guy I worked with early on in my humanitarian career who made a rather bold statement, "He was going to save the world".
The reality is you can't. All you can do is make life a bit more palatable for those within your particular bailiwick. With something like 25 million people living at or near starvation levels, millions living in abject poverty and millions more dying each year from preventable diseases in different parts of the world, with your efforts you might be able to provide food to 1000 a day or save 100 a day from whatever ails them.
My first boss in the field had been in this environment for 25 years before I arrived and as such I had to give him credit for knowing a lot more about how to approach humanitarian work than I did gave me some sage advice. "Keep yourself separated from the beneficiaries and your local co-workers". Over the years I grew to become more cynical about some aspects of our work, learning much more about human nature and being disappointed by it than I had ever been in all my years on this planet.
On other occasions, while I was based in Kabul, a rather earnest young American field worker with a small American NGO set herself up to have Afghan women who came into her program to dispense with their burkha that had been a traditional shackle to their daily lives. The resultant outcome was that they then placed themself at considerable risk and suffered violence as a consequence from their community and the traditionalists within it. The Taliban may have been dispensed with however the draconian traditions of a nation had merely been set aside but still prevalent in day to day life.
Her mistake was to go to somewhere like Afghanistan, full of western idealism and propose to force a change on their society. Unfortunately that is not what you are invited in to their countries to do. I highlight this for emphasis
You go there for their purpose, not your own.
If they want to change then it is up to them to bring that about. Your usefulness to them is to provide food or shelter or medical attention or basic education, all issues that are not forcing your culture on them but providing them the tools to make those decisions themself.
I learned that lesson in a particularly difficult negotiation in Kosovo. My female supervisor who had been regulating the benefits that a particular recipient might receive was being pressured one of guards to make a decision that she knew was wrong. He fell outside base line for beneficiary selection, What was not so obvious was that he was also a senior member of the local KLA and as such maintained an social influence that largely intimidated all that knew him and as I learned later on more details of his background, rightly so. Enough people had died as a consequence of that conflict. She sought my council and I was adamant that he should receive nothing at that point in time not being aware of the intimidation. Her comeback unsettled me. "You are here for three months, we all have to live here after you go and we have already been threatened."
Within the context of Kosovo post 1999, the KLA had not been neutralised even though there were demobilizing programs for that purpose. The process of them re-asserting their authority beneath line of vision of the NATO forces and the UN was ever prevalent. Old scores were being settled, new hierarchies were being established and indeed they would go on beyond my tenure as they do.
My local staff's long term security was of greater importance than it was for me exercising my authority or the donor auditors arguing that it was an inappropriate bequest. Sometimes you just have to fall with the punches and not leave a legacy that you are unable to contend with or a consequence that you cannot deal with.
The reality is you can't. All you can do is make life a bit more palatable for those within your particular bailiwick. With something like 25 million people living at or near starvation levels, millions living in abject poverty and millions more dying each year from preventable diseases in different parts of the world, with your efforts you might be able to provide food to 1000 a day or save 100 a day from whatever ails them.
My first boss in the field had been in this environment for 25 years before I arrived and as such I had to give him credit for knowing a lot more about how to approach humanitarian work than I did gave me some sage advice. "Keep yourself separated from the beneficiaries and your local co-workers". Over the years I grew to become more cynical about some aspects of our work, learning much more about human nature and being disappointed by it than I had ever been in all my years on this planet.
On other occasions, while I was based in Kabul, a rather earnest young American field worker with a small American NGO set herself up to have Afghan women who came into her program to dispense with their burkha that had been a traditional shackle to their daily lives. The resultant outcome was that they then placed themself at considerable risk and suffered violence as a consequence from their community and the traditionalists within it. The Taliban may have been dispensed with however the draconian traditions of a nation had merely been set aside but still prevalent in day to day life.
Her mistake was to go to somewhere like Afghanistan, full of western idealism and propose to force a change on their society. Unfortunately that is not what you are invited in to their countries to do. I highlight this for emphasis
You go there for their purpose, not your own.
If they want to change then it is up to them to bring that about. Your usefulness to them is to provide food or shelter or medical attention or basic education, all issues that are not forcing your culture on them but providing them the tools to make those decisions themself.
I learned that lesson in a particularly difficult negotiation in Kosovo. My female supervisor who had been regulating the benefits that a particular recipient might receive was being pressured one of guards to make a decision that she knew was wrong. He fell outside base line for beneficiary selection, What was not so obvious was that he was also a senior member of the local KLA and as such maintained an social influence that largely intimidated all that knew him and as I learned later on more details of his background, rightly so. Enough people had died as a consequence of that conflict. She sought my council and I was adamant that he should receive nothing at that point in time not being aware of the intimidation. Her comeback unsettled me. "You are here for three months, we all have to live here after you go and we have already been threatened."
Within the context of Kosovo post 1999, the KLA had not been neutralised even though there were demobilizing programs for that purpose. The process of them re-asserting their authority beneath line of vision of the NATO forces and the UN was ever prevalent. Old scores were being settled, new hierarchies were being established and indeed they would go on beyond my tenure as they do.
My local staff's long term security was of greater importance than it was for me exercising my authority or the donor auditors arguing that it was an inappropriate bequest. Sometimes you just have to fall with the punches and not leave a legacy that you are unable to contend with or a consequence that you cannot deal with.
The World Needs More Engineers than Fashion Photographers
I guess this post and even this blog site is directed towards those noble people who want to go out into the world, live in a tent with no running water, eat food out of a tin and put themselves in mortal danger just so they can help other people less fortunate then themselves.
On August 17 1999, Istanbul had just experienced a massive earthquake and it was reported that 50,000 people had been killed and another 500,000 were left homeless. It had been a few years beforehand however I had been to Turkey and while I was there it had captured my imagination. To imagine it lying in ruins compelled me to want to do something.
For the five years before that I had been playing at being a photographer in a rather cool and chic part of Melbourne, enjoying it but not making much headway professionally or financially. In an earlier lifetime I had been an engineer working in the construction industry and it occurred to me that my dubious talents as an engineer were possibly more in demand at that time than my current application at being a photographer in the fickle Australian fashion industry.
I spent several hours that morning on the internet trying to find out how to go about getting my self engaged as an engineer. Bear in mind that the net has moved on since then but the number of relevant websites for Turkey were few and far between. I managed to find about 20 sites that had some relationship to construction or humanitarian aid work that gave me some email addresses. I quickly wrote up a letter and sent it out and then went to the Pub to declare my intentions to a incredibly doubtful group of friends.
Nothing came back for several weeks. I grew increasingly despondent that perhaps my talents were no longer required when out of the blue, I received an email from an organization in Sydney saying they didn't have a job in Istanbul however they did have a vacancy in Kosovo.
Gulp, and I mean mega-gulp. I remember thinking to myself, they are shooting each other in Kosovo, why would anyone in their right mind want to go there? I thought about it for about 20 minutes and then rang the guy at an organizations called ADRA in Sydney to find out more (more about them later). They were in need of a Shelter Manager and I had the right credentials. I suppose it would seem that way if you were a church pastor in Sydney.
He didn't know much and gave me the email address and phone number of the organization in Kosovo. I wrote off to ask about the job expecting to hear back. Nothing came so I decided to ring them. When I first rang I spoke to a young American accountant who knew even less than I did and she put me onto the logistician who was also vague about what was required for this particular post. He did give me some idea of what to expect and so with that limited amount of information, I rang Sydney again and said yes, I accept.
Within 7 days I had packed my house up and was flying out of Melbourne towards the unknown, intending to devote the next 3 months of my life doing something more positive than I had been for the past few years.
What went on after that was a significant learning curve. Lots of mistakes and lots of lessons learned. After 18 months working in Kosovo and some travel around Europe, I went to Afghanistan for two and half years and then for a few months to Aceh in Indonesia. I worked with NGO's in the freezing cold and blazing heat, I was employed by the UN as a volunteer and moved up through their scales as people left, 6 colleagues were murdered and others were kidnapped. It is from some of these aspects of my experience and the things I have learned that I would like this blog to concentrate on. There are plenty out there that offer personal experiences and good advice, mine is just another. This is one area where you not have too much information of what to expect once you first decide to go into the field. Hopefully with the help from some friends I shall aim to offer some good advice on how to adapt to field living and the work that all those many wonderful people who make a similar personal commitment can and have achieved.
On August 17 1999, Istanbul had just experienced a massive earthquake and it was reported that 50,000 people had been killed and another 500,000 were left homeless. It had been a few years beforehand however I had been to Turkey and while I was there it had captured my imagination. To imagine it lying in ruins compelled me to want to do something.
For the five years before that I had been playing at being a photographer in a rather cool and chic part of Melbourne, enjoying it but not making much headway professionally or financially. In an earlier lifetime I had been an engineer working in the construction industry and it occurred to me that my dubious talents as an engineer were possibly more in demand at that time than my current application at being a photographer in the fickle Australian fashion industry.
I spent several hours that morning on the internet trying to find out how to go about getting my self engaged as an engineer. Bear in mind that the net has moved on since then but the number of relevant websites for Turkey were few and far between. I managed to find about 20 sites that had some relationship to construction or humanitarian aid work that gave me some email addresses. I quickly wrote up a letter and sent it out and then went to the Pub to declare my intentions to a incredibly doubtful group of friends.
Nothing came back for several weeks. I grew increasingly despondent that perhaps my talents were no longer required when out of the blue, I received an email from an organization in Sydney saying they didn't have a job in Istanbul however they did have a vacancy in Kosovo.
Gulp, and I mean mega-gulp. I remember thinking to myself, they are shooting each other in Kosovo, why would anyone in their right mind want to go there? I thought about it for about 20 minutes and then rang the guy at an organizations called ADRA in Sydney to find out more (more about them later). They were in need of a Shelter Manager and I had the right credentials. I suppose it would seem that way if you were a church pastor in Sydney.
He didn't know much and gave me the email address and phone number of the organization in Kosovo. I wrote off to ask about the job expecting to hear back. Nothing came so I decided to ring them. When I first rang I spoke to a young American accountant who knew even less than I did and she put me onto the logistician who was also vague about what was required for this particular post. He did give me some idea of what to expect and so with that limited amount of information, I rang Sydney again and said yes, I accept.
Within 7 days I had packed my house up and was flying out of Melbourne towards the unknown, intending to devote the next 3 months of my life doing something more positive than I had been for the past few years.
What went on after that was a significant learning curve. Lots of mistakes and lots of lessons learned. After 18 months working in Kosovo and some travel around Europe, I went to Afghanistan for two and half years and then for a few months to Aceh in Indonesia. I worked with NGO's in the freezing cold and blazing heat, I was employed by the UN as a volunteer and moved up through their scales as people left, 6 colleagues were murdered and others were kidnapped. It is from some of these aspects of my experience and the things I have learned that I would like this blog to concentrate on. There are plenty out there that offer personal experiences and good advice, mine is just another. This is one area where you not have too much information of what to expect once you first decide to go into the field. Hopefully with the help from some friends I shall aim to offer some good advice on how to adapt to field living and the work that all those many wonderful people who make a similar personal commitment can and have achieved.
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